- Injury Management Case Manager - Contract
- 12-Month Fixed-Term Contract
- Brisbane Based
- Attractive Salary
Your new company
Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Queensland. We are partnered with a Government-Owned Organisation in Brisbane to recruit a Case Manager.Your new role
In this role, your responsibilities will include:- Provide case management service for non-work-related injuries/illness, particularly concerning matters of unplanned absences and Fitness for Duty (FFD).
- Support Line Leaders with advice on absentee management, including participation in case conferences, gathering, and assessing medical evidence, assistance with document review and referrals to external medical practitioners.
- Drive and enable leaders to get outcomes on complex/long term absences as well as those being monitored with a balanced approach of driving KPIs whilst supporting people outcomes.
- Initiate (as required), co-ordinate and monitor workplace rehabilitation programs, including accurately recording information.
- Central liaison for the coordinated responses between the Operational Line Leader and Enabling Functions for fitness for duty matters.
- Create and review correspondence to and from health professionals, including drafting letters
- Establish collateral and supporting information for leaders to utilise to ensure best practice.
- Maintain documentation in accordance with sound administrative practices.
What you'll need to succeed
To excel in this role, you should have:- Demonstrated ability to interpret, apply and advise on industrial instruments requirements considering fitness for duty processes (i.e. enterprise agreements, workplace legislation and policy)
- Strong knowledge of Return to work/ Rehab knowledge
- Previous experience of working with a broad range case management, rehabilitation, and people management.
- Demonstrated ability to communicate both verbally and in writing, including effectively presenting information and writing and comprehending business and medical correspondence.
- Demonstrated ability to maintain the confidentiality of sensitive matters.
- Strong communication skills and ability to build and maintain relationships with internal and external stakeholders.
What you'll get in return
- An attractive salary package
- 12-Month fixed term contract with view to extend
- Opportunity to progress in your career with this Government-Owned Organisation.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
