- Employee Services Officer - Contract
- Brisbane Based
- Attractive Hourly Rate + Super
- 6-Month Temporary Contract
Your new company
Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Queensland. We are partnered with an organisation in Brisbane to recruit an Employee Services Officer.Your new role
Provide high-quality and timely customer service and support to the Employee Services team, including research, design and delivery of solutions and professional advice to support Employee Services, HR branch stakeholders and customers.
Your responsibilities will include:- Leading and role-modelling customer-focused behaviour by delivering exceptional service.
- Partnering with your team leader to meet performance standards and contribute to a culture of continuous feedback and development.
- Undertaking a diverse range of administrative and support tasks while maintaining strict confidentiality.
- Providing proactive and reliable support services aligned with team needs and organisational policies.
- Managing and maintaining data across business systems with accuracy.
- Researching and analysing work processes to identify opportunities for efficiency and service improvement.
- Building effective working relationships within a collaborative team environment.
- Offering advice and information to customers on relevant processes.
- Assisting with training coordination, procurement, reporting, system support, audits, and testing.
What you'll need to succeed
Essential Criteria:- Proven ability to contribute to team direction, give and receive feedback, and meet performance standards.
- Demonstrated experience in delivering high-quality administrative support using various systems and software in a dynamic environment.
- Strong knowledge of Employee Services systems such as SAP, learning management, and recruitment platforms, with a high level of accuracy and confidentiality.
- Excellent communication and interpersonal skills, with the ability to liaise effectively across all levels.
- Strong organisational skills with the ability to prioritise tasks and meet deadlines.
- Experience in developing contemporary tools, templates, and processes.
- Sound analytical and problem-solving skills, with a focus on continuous improvement.
Desirable Criteria:- Understanding of HR policies and procedures related to recruitment, selection, and learning and development.
- Ability to research and interpret corporate procedures to ensure compliance.
What you'll get in return
Through Hays, this role offers you an attractive hourly rate + super, 6-month temporary contract, an opportunity to progress your career with this organisation and:- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- Regular contact with consultants throughout the duration of your assignment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
